Business Directory

Keivan Zokaei
Lean and sustainability (green) expert, and a well published author specializing in lean and green, supply chain optimization and operations excellence. He is the co-author of the Shingo Prize winning book “Creating a Lean & Green Business System”

Lean and sustainability (green) expert, and a well published author specializing in lean and green, supply chain optimization and operations excellence. He is the co-author of the Shingo Prize winning book “Creating a Lean & Green Business System”

Previously, a director at the Lean Enterprise Research Centre (a birthplace of ‘lean management’). I led major transformation projects within large organisations, as well as medium and small-sized businesses.

An honorary Visiting Professor at the University of Buckingham, with years of experience at the cutting edge of lean thinking, specializing in operations management and supply chain management. Previously a director at the Lean Enterprise Research Centre at Cardiff University.

I've worked on major projects in manufactuirng, FMCG and service industries working with organisations such as Wartsila, Rolls Royce, Unilever, Scottish Government, Welsh Assembly Government, Wales Audit Office, Tesco, WalMart (ASDA), Marks and Spencer, Kraft, CO-OP, Spar, Whitbread, 3663, Finlays, Greencore, GKN, ASSA ABLOY and many more. I worked extensively on lean projects in the service sector (both private and public sectors) in utilities, banking, and council public services.

I have also undertaken visiting roles at following universities, particularly in delivering executive workshops or postgraduate training, at:

* IfM, Cambridge University (doctoral workshops)
* LERC, Cardiff University, UK (executive and degree courses)
* University of Warwick, UK (executive and degree courses)
* Buckingham University (external examiner and honorary visiting professor)
* Universidade Federal do Rio Grande do Sul, Brazil (Masters workshop)
* Universidad Politécnica de Madrid, Spain (workshop)
* University of South Australia, Australia (workshop)

I've been an advisor to the Auditor General in Wales on how to improve public services and has advised different European governments on the principles of lean and systems thinking as well as publishing a number of key reports commissioned by governmental or industrial bodies. I'm a regular speaker at different international conferences and engages with both lean professionals and general business executives through public media including appearances on BBC.

Enterprize Excellence
Green Belt, Lean Competency System Fundamental (Level 1a/1b/1c), Lean Competency System Technical (Level 2a/2b), Lean Competency System Strategic (Level 3a/3b), Lean Certified (Other/Internal)
Environment, Food & Beverage, Services
Peter Peterka

Peter Peterka is the President of and Leading Consultant on the Lean Six Sigma methodology. Peter has 20 years of experience performing as a Master Black Belt, and extensive experience in industry as an improvement specialist and engineer with an expertise in DFSS, working with numerous companies, including 3M, Dell, Dow, GE, HP, Intel, Motorola, Seagate, Xerox and many government institutions including NATA and US Army.

Peter is a certified Master Black Belt and holds an MS degree in Statistics from Iowa State and a BS in Chemical Engineering from Purdue. Peter worked for 3M over 10 years where he gained extensive experience applying Sigma Methodologies to a variety of processes. Peter has successfully developed Six Sigma deployment strategies and training for Product and Process Development, Manufacturing and Business Process Improvement. His broad experience across many technologies helped him gain insight on how to apply Six Sigma methods to Business Processes.
Master Black Belt
Advanced Technologies, Services, Other
Joe Basala

Quality management professional with approximately 25 years experience driving quality / business improvement. Specialties include: Six Sigma, Lean Six Sigma, Quality Management, Quality Tools, Cost of Quality.

Involved with training and project coaching support for over 1000+ Black Belts, Green Belts, Yellow Belts, and Champions for such companies as: CNH, Xerox, Bayer, FMC, EPCOS, Abbott Labs, AT&T, Microsoft, ATK, Fifth Third Bank, Royal Bank of Canada, Rockwell Collins, Republic Engineered Products, Formosa, Shepherd Chemical, Pratt & Whitney, Coca Cola Resources, Anheuser–Busch InBev (ABI), and Spectrum Brands.

Provide Six Sigma and Lean Six Sigma Training and Consulting support for organizations. I have, or am currently providing services also through a number of Six Sigma providers such as: American Society for Quality (ASQ), Versatile Visuals, Six, Goldmark Consultants, SPI Management Company, Six Sigma Qualtec, etc.

ASQ Certified Six Sigma Master Black Belt, and ASQ Fellow
Master Black Belt
Construction Industry, Services, Transportation Industry
Chad Walters

Chad Walters has been practicing Lean and continuous improvement for over eight years. He is a Six Sigma Black Belt certified by the American Society for Quality and received his MBA from Indiana University’s Kelley School of Business, where he was a member of the Kelley MBA Sports & Entertainment Academy. He has been a consultant for the Atlanta Braves, the Salvation Army, and Automatic Data Processing (ADP), and has also worked with Eaton Corporation, The Dannon Company, Thomson Plastics, Elmore Sports Group, and the South Bend Silver Hawks minor league baseball club.

Lean Blitz Consulting
Black Belt, Lean Certified (Other/Internal)
Food & Beverage, Leisure & Entertainment, Services
Mike Hoseus

Michael Hoseus, a co-author of the Shingo Award-winning book Toyota Culture, developed his TPS skills at Toyota Motor Manufacturing Kentucky where he worked at the General Manager level in both Production and Human Resources being mentored by his Japanese sensei. His Toyota process experience includes production, engineering, maintenance, safety, personnel, employee relations, benefits/payroll and training and development. He learned first-hand how Toyota’s success hinges on integrating their production and human systems to create the Toyota Way. Mike is the Executive Director of the Center for Quality People and Organizations and President of Lean Culture Enterprises. He supports organizations in their lean journey, focusing on leadership and cultural aspects of the lean transformation. He is an adjunct professor with the University of Kentucky’s Center for Manufacturing.

Mentored/trained by Toyota
Automotive, Services, Transportation Industry
Tracey Richardson

I was hired by Toyota Motor Manufacturing KY (TMMK) in 1988 at the start up of the first North American Toyota plant, worked ten years on the production floor from hourly to management then moved on to Human Resources as a trainer/sensei. I worked one-on-one with Japanese trainers and certified by the Toyota Institute in Japan in the 8 step TBP Problem solving. I have over 460 hours training in the Toyota Production System.

Created our business Teaching Lean Incorporated in 2003--now Ernie Richardson and I travel all over the U.S. teaching and implementing Lean Transformation in various industries. Joined the faculty at The Lean Enterprise Institute (LEI) in 2008. Teaching Lean Inc facilitates private sessions, summits, speaking engagements, and conferences. Work with AME and Lean Frontiers.

Teaching Lean Inc
Mentored/trained by Toyota
Automotive, Machinery, Transportation Industry
Ron Pereira

Co-Founder and Partner of Gemba Academy. Ron has more than 15 years experience in various manufacturing, supply chain, and senior leadership roles. Ron has held the titles of process engineer, engineering manager, master black belt, and director of manufacturing & continuous improvement. In 2002, Ron was the first American to win the Nokia Global Six Sigma and Overall Quality award in Helsinki, Finland. Ron also launched the popular LSS Academy blog which has since been rebranded and serves as Gemba Academy's blog. Ron holds a bachelors degree in automated manufacturing and an MBA in technology management.

Gemba Academy
Black Belt, Master Black Belt, Lean Certified (Other/Internal)
Advanced Technologies, Information Technology, Other
Mark Graban

Mark Graban is an internationally-recognized expert in the field of “Lean Healthcare,” as a consultant, author, keynote speaker, and blogger. Mark is also the Vice President of Customer Success for the software company KaiNexus, helping further their mission of "making improvement happen" in healthcare organizations and other industries.

He is the author of the book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement (Productivity Press), which was selected for a 2009 Shingo Research and Professional Publication Award, the first healthcare book to win this award, and is being translated into eight languages. A 2nd revised edition was released in November, 2011.

Mark has also co-authored a new book, titled “Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements,” which was released in June 2012 and was also given the Shingo Research Award in 2013. A newly revised and condensed edition, "The Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization" was released in August, 2013.

He is the founder and lead blogger and podcaster at, started in January 2005.

Mark is a popular speaker at conferences and private healthcare meetings. More information about his other writing and speaking history can be found at his website.
Lean Certified (Other/Internal)
Automotive, Consumer Healthcare, Industrial Supplies & Accessories
Forrest Breyfogle

Forrest Breyfogle is a Professional Engineer and ASQ Fellow who founded Smarter Solutions in 1992. As a management thought leader and innovator, he recently completed a five-book set that provides radical management advancements in the utilization and integration of scorecards, strategic planning, and process improvement.

The first book, The Integrated Enterprise Excellence System: An Enhanced, Unified Approach to Balanced Scorecards, Strategic Planning, and Business Improvement , introduces new perspectives on what to measure and report; when and how to report it; how to interpret the results; and how to use the results to establish goals, prioritize work efforts, and continuously enhance organizational focus and success. The system helps organizations improve their bottom-line and competitiveness through the integration of analytics with innovation.

An additional three-volume series, Integrated Enterprise Excellence: Going Beyond Lean Six Sigma and the Balanced Scorecard , provides further elaboration on the shortcomings of traditional systems and the details of an Integrated Enterprise Excellence (IEE) implementation. This series of volumes describes IEE’s set of management techniques that enhance an organization’s measurement and improvement system to increase predictable and sustainable bottom-line results. The system embeds a set of best practices derived from the strengths of past systems, applying structured metrics and a no-nonsense roadmap to initiate process improvement and achieve substantial benefits. IEE takes Lean Six Sigma and the balanced scorecard to the next level in the pursuit of enterprise excellence. The final book in the set, Lean Six Sigma Project Execution Guide, provides a detailed roadmap for process improvement project execution, which truly integrates Lean and Six Sigma tools.

Mr. Breyfogle has authored or co-authored thirteen books, published over 150 technical articles for a wide range of publications, and has been interviewed by television, radio, and publication editors about managing the dynamics of organizations and the application of all forms of enterprise improvement methodologies. His latest book, The Business Process Management Guidebook: An Integrated Enterprise Excellence BPM System, along with his other books, is available in the online store.

Mr. Breyfogle has an MSME degree from the University of Texas and a BSME from the University of Missouri at Rolla.

Smarter Solutions
Black Belt, Master Black Belt, Six Sigma Certified (Other/Internal)
Advanced Technologies, Services, Other
Dan Markovitz

Dan Markovitz is president of TimeBack Management, a consulting firm that radically improves performance by applying lean concepts to knowledge work.

He is a faculty member at the Lean Enterprise Institute and teaches at the Stanford University Continuing Studies Program. He also lectures on A3 thinking at the Ohio State University’s Fisher School of Business.

Dan is a frequent speaker and presenter at conferences, and has consulted to organizations as diverse as Abbott Vascular, WL Gore & Associates, Intel, the City of Menlo Park, Clif Bar, CamelBak, and Memorial Sloan-Kettering Cancer Center.

His book, A Factory of One, was honored with a Shingo Research Award in 2013.

Dan has also published articles in the Harvard Business Review blog, Quality Progress, Industry Week magazine, Reliable Plant magazine, and Management Services Journal, among other magazines. All of these articles are available for download on the Resources page.

Earlier in his career, he held management positions in product marketing at Sierra Designs, Adidas, CNET and Asics Tiger, where he worked in sales, product marketing, and product development. He also has experience as an entrepreneur, having founded his own skateboarding footwear company.

Dan lived in Japan for four years and is fluent in Japanese. He holds a BA from Wesleyan University and an MBA from the Stanford University Graduate School of Business.

Markovitz Consulting
Mentored/trained by Lean Enterprise Institute, Lean Certified (Other/Internal)
Garments & Textiles, Household Products, Other