Mark Graban is an internationally-recognized expert in the field of “Lean Healthcare,” as a consultant, author, keynote speaker, and blogger. Mark is also the Vice President of Customer Success for the software company KaiNexus, helping further their mission of “making improvement happen” in healthcare organizations and other industries.
He is the author of the book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement (Productivity Press), which was selected for a 2009 Shingo Research and Professional Publication Award, the first healthcare book to win this award, and is being translated into eight languages. A 2nd revised edition was released in November, 2011.
Mark has also co-authored a new book, titled “Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements,” which was released in June 2012 and was also given the Shingo Research Award in 2013. A newly revised and condensed edition, “The Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization” was released in August, 2013.
He is the founder and lead blogger and podcaster at LeanBlog.org, started in January 2005.
Mark is a popular speaker at conferences and private healthcare meetings. More information about his other writing and speaking history can be found at his website.
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